Frequently Asked Questions

We provide mobile field service across Auckland and the Waikato region, including South Auckland, West Auckland, North Auckland, Franklin, Huntly, Hamilton, and surrounding areas. We come to your location - whether it's a construction site, farm, mine, or depot.

Yes, we provide emergency breakdown service for heavy equipment. Call us on 021 022 81135 and we'll respond as quickly as possible to get your machinery back in operation.

We service all types of heavy equipment including excavators, wheel loaders, bulldozers, dump trucks, graders, drilling rigs, cranes, forklifts, agricultural machinery, and mining equipment. We also work on trucks, trailers, and commercial vehicles.

We operate Monday to Friday, 7:00 AM to 5:00 PM. For emergency breakdowns, we may be available outside these hours - call us to discuss your urgent needs.

KAM Auto Electrical & Heavy Diesel has over 5 years of experience and has completed more than 1000 jobs. We have extensive experience with heavy equipment in construction, mining, and agricultural industries.

We service all major brands including Caterpillar, Komatsu, Hitachi, Volvo, John Deere, Case, Liebherr, Kobelco, and many more. If you have equipment from another brand, just ask - we likely service it too.

Our auto electrical services include diagnostics, starter motor repairs, alternator repairs, wiring harness repairs, lighting systems, battery systems, and safety system electrical work. We handle everything from simple repairs to complex troubleshooting.

Yes, our mobile service vehicle carries advanced diagnostic equipment. We can troubleshoot complex electrical faults on-site without needing to move your machinery to a workshop.

Yes, many starter motor repairs can be completed on-site. We carry common parts and can often repair or replace starters without needing to move your equipment.

Common causes include worn bearings, failed diodes, damaged voltage regulators, and belt issues. Operating conditions like dust, heat, and vibration can accelerate wear. We can test and diagnose alternator issues on-site.

Yes, we repair, modify, and replace wiring harnesses. We work with complex multi-circuit systems and can fabricate custom harnesses when needed.

Yes, we install and repair work lights, warning beacons, headlights, and safety lighting. We can also upgrade to LED lighting for improved visibility and reduced power consumption.

Common causes include vibration damage to wiring, corrosion from moisture and dust, rodent damage, overloading circuits, and component wear. Operating conditions in construction and mining are particularly harsh on electrical systems.

We can test batteries, clean and repair connections, and advise on replacement when needed. We can source and install replacement batteries for most equipment types.

Yes, we provide complete AC services for heavy equipment cabins including diagnostics, regas, leak detection, compressor repairs, evaporator and condenser repairs, and climate control system servicing.

An AC regas involves recovering any remaining refrigerant, checking for leaks, and recharging the system with the correct amount of refrigerant. We also check system pressures and component operation.

Common causes include low refrigerant (often from a leak), a faulty compressor, blocked condenser, damaged evaporator, or electrical issues. We can diagnose the exact cause and recommend the appropriate repair.

We recommend annual AC checks, ideally before summer. In dusty environments, more frequent checks may be needed. Regular servicing helps prevent breakdowns and extends component life.

We offer mobile field service - we come to your site. Our fully-equipped service vehicle allows us to complete most repairs on-site, saving you the cost and hassle of transporting heavy equipment.

Our service vehicle carries common parts and components. For specialised parts, we can source them quickly through our supplier network. We'll advise you on parts availability and lead times.

Response times depend on our current workload and your location. For urgent breakdowns, call us directly and we'll do our best to attend as quickly as possible. We understand downtime costs money.

Yes, we can set up regular maintenance visits to keep your fleet in top condition. Scheduled maintenance helps prevent unexpected breakdowns and extends equipment life.

For urgent situations, we may be able to arrange after-hours service. Call us to discuss your needs. Standard rates may differ for after-hours work.

Our callout fees depend on your location. We'll confirm the callout fee when you request a quote. The callout covers travel to your site and initial assessment.

Yes, we have extensive experience with mining equipment. We regularly service machinery in the Waikato coalfields and understand the demanding requirements of mining operations.

Yes, we service tractors, harvesters, and other agricultural machinery. We understand the importance of minimising downtime during critical farming periods.

Yes, we service trucks and commercial vehicles. This includes electrical diagnostics, lighting, starter and alternator repairs, wiring, and trailer electrical systems.

Yes, we service forestry equipment including harvesters, forwarders, skidders, and log loaders. We understand the remote locations and demanding conditions of forestry operations.

Yes, we work with plant hire companies to maintain their fleets. Regular maintenance and quick breakdown response helps keep hired equipment available and earning.

Yes, we service older equipment as well as modern machines. We can often source parts for older models or fabricate solutions when original parts are unavailable.

Yes, we install reversing cameras, proximity sensors, and other safety systems. These are important for operator safety and regulatory compliance on many worksites.

We service the electrical components of safety systems including reversing cameras, proximity sensors, alarms, emergency shutdown systems, and warning lights.

We can advise on electrical and safety system requirements for worksites. Many sites require functioning lights, alarms, and safety systems - we can help ensure your equipment meets these standards.

You can request a quote by calling us on 021 022 81135, emailing info@kamautoelectrical.co.nz, or using the contact form on our website. Provide details about your equipment and the issue, and we'll get back to you promptly.

Yes, we provide quotes before beginning any work. For straightforward jobs, we can often quote over the phone. For complex issues, we may need to diagnose the problem first and then provide a repair quote.

We accept bank transfer, credit cards, and cash. For commercial clients, we can discuss account terms. Payment details will be confirmed when you receive your quote.

Yes, we stand behind our work. Parts and labour are guaranteed. Specific warranty terms depend on the type of repair and parts used - we'll explain the warranty when we quote the job.

Helpful information includes: equipment make and model, year if known, description of the problem, location of the equipment, and your contact details. The more detail you provide, the more accurate our initial quote can be.

Yes, we provide detailed invoices showing parts and labour. We can also provide service reports for your maintenance records if required.

For urgent help, call us directly on 021 022 81135. Phone calls get the fastest response for breakdown situations. You can also email info@kamautoelectrical.co.nz for non-urgent enquiries.